Website privacy notice
Explanation of how we collect and process your personal data through our website.
Our privacy notice will cover how we collect and process your personal data through our website https://wackswickedplants.co.uk
By providing us with your data, you guarantee to us that you are over 13 years of age.
Wacks Wicked Plants is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our full details are:
Full name of legal entity: Wacks Wicked Plants
Email address: [email protected]
Postal address: Scampston, Malton, North Yorkshire, United Kingdom
If for any reason you are not happy with how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). If there is a reason you are planning to complain to the ICS we would appreciate if you would contact us first so we can do our best to rectify any issues you may have with the way we have handled and processed your personal data.
2. WHAT DATA DO WE COLLECT ABOUT YOU
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process certain types of personal data about you as follows:
Identity Data >> This may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
Contact Data >> This may include your delivery address, email address and telephone numbers.
Technical Data >> This may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Anything not mentioned here that you may add in the enquiry/question fields on any of the contact/enquiry/account registration forms on our website will not be processed unless relevant to your enquiry. Any sensitive data added will be immediately deleted. (See next section for what sensitive data is)
(A website form field is a space where you will type any information before sending the form)
If you change your personal data please inform us at [email protected] as soon as possible as it is very important that your personal data is stored accurately and kept up to date. Your personal data should also be updated in your account page if you have one. Accounts can be accessed or set up by visiting > https://wackswickedplants.co.uk/my-account/
Sensitive Data or Special Category Data
We will not intentionally collect any Sensitive Data about you and if we do receive any it will be removed as soon as the data is viewed.
Example’s of sensitive data may include, information about an individual’s:
trade union membership;
biometrics (where used for ID purposes);
sex life; or
3. HOW WE CAPTURE / COLLECT YOUR DATA
Your data will be captured using one of our website forms, including contact forms and account registration forms
4. HOW WE WILL USE YOUR DATA
We will use your data to process and respond to your enquiry/questions/order or anything that is relevant to the information filled in on any of our website forms only. Your data may be used for occasional marketing and special offer emails from Wacks Wicked Plants only.
Change of purpose
If we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose that we may proceed to do so.
5. HOW YOUR DATA WILL BE STORED
If you create an account or order your data will also be stored within the database of our website by WooCommerce. You can find out more about how WooCommerce stores data within our database here > https://docs.woocommerce.com/document/bundles/bundles-data-structures-storage/
6. DISCLOSURES OF YOUR PERSONAL DATA
Your data may be passed onto one of our associates if it is necessary to allow us to generate your quote or answer your enquiry or complete your order.
They will not use your data for anything other than your enquire/question
7. DATA SECURITY
We have put security measures in place to ensure that your data is stored securely, by us and our associates.
We will also limit the access to your personal data by our associates if they don’t need to access everything that is stored based on the nature of the work and their involvement. They will only process your personal data on our instruction and will uphold confidentiality based on agreements between us and all of our associates.
If a data breach is to happen we have put in place a procedure that will be followed which includes notifying you at the closest possible time to us finding out about the breach.
8. DATA RETENTION
We will retain your personal data for up to 3 years if an enquiry/order is made where we don’t end up completing any business.
If we do complete business together / process an order as this is often ongoing or you will require our services/products in the future we will hold your data indefinitely unless you express the right to deletion/erasure. All of your data instances will then be removed unless required for tax purposes.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
9. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at [email protected]