If you are not happy with your order, simply email us info@wackswickedplants.co.uk and we will and we will try and rectify the situation. If we cannot resolve the issue, we will organise a Royal Mail collection. We ask that you make sure the plants are packed well, taped in their pot (or clingfilmed in the pot), if possible packed as they arrived. As soon as we receive the plants back we will ensure the refund is sorted.